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SUSTAINABILITY POLICY

Travel Time BV

1.   Sustainability Management & Legal compliance

 Travel Time BV commits to

sustainability management by;

● Having an employee appointed who is responsible for sustainability

coordinator tasks;

● Having a sustainability mission statement that is communicated to

customers, partners and suppliers;

● Having an accessible and written sustainability policy that aims for a

reduction of the negative social, cultural, economic and environmental impacts

of the company’s activities; and includes employee related health and safety

aspects;

● Collaborating and actively being involved in external forums and

working groups which are supportive to sustainability in tourism;

● Having a sustainability action plan with clear targets, actions,

measures, responsibilities and time planning;

● Ensuring that all staff are fully aware of our Sustainability Policy

and are committed to implementing and improving it. TravelTime BV commits to

complying with all national legislation, regulations and codes of practice.

 2. Internal management: social policy & human rights

Travel Time BV commits to sustainable internal management by having

clear written and well-communicated social policy by;

● Granting employees the freedom of employment and contract termination

with advance notice (ideally minimum one month) and without penalty

● Including labor conditions according to national labor law and a job

description in the employment contract;

● Mentioning the wage rate in the contract which is equal to or above

the national legal wage;

● Providing medical and liability insurance according to the national

law;

● Granting employees fixed paid yearly holiday and sick leave and unpaid

annual leave allowance;

● Having health and safety policies for employees which complies to

national legal standards;

 ● Having first aid sets and

trained staff available at all relevant locations;

● Obeying to national concerning Minimum Age for Admission to

Employment;

● Having documented effective procedures in place for employees to voice

out their complaints and expectations;

● Having a clear disciplinary procedure that is effectively communicated

to employees;

● Creating opportunities

for students that participate in traineeship/internship and apprenticeship;

● Encouraging employment opportunities for persons with special needs;

TravelTime BV commits to practice human rights by;

● Declaring not to hinder trade union membership, collective labor

negotiations and representation of members by trade unions;

● Participating and complying with (sector wide) collective labor

condition negotiation structures (if locally existing)

● Prohibiting discriminations, regarding recruitment, conditions of

employment, access to training and senior positions, or promotion in terms of

gender, race, age, disability, ethnicity, religion/beliefs or sexual

orientation;

● Ensuring that all employees have an equal chance and access to

resources and opportunities for personal development through regular training,

education.

 3. Internal management: environment and community relations

Travel Time BV commits to environment and community relations by;

● Actively reducing the use of disposable and consumer goods;

● Favoring the purchase of sustainable goods and services

● Purchasing products in bulk, in order to reduce the amount of

packaging materials;

● Setting copy and printing machines by default to double-sided printing

or other forms of paper saving modes;

● Using cleaning materials which are non-hazardous, non-eutrophic and

biodegradable and are certified with an Eco label, if locally available;

● Printing brochures on environmentally friendly paper, with a printing

company that works with a certified environmental management system, if locally

available at reasonable costs;

● Implementing measurements to reduce brochure wastage or an 'internet

only' policy;

● Having an active commitment to measure, monitor and reduce energy

consumption;

● Purchasing green energy and energy efficient lighting for all areas,

when available;

● Switching off Lights and equipment when not in use, using automatic

switch on/off system with timers or movement sensors and setting equipment by

default in the energy saving mode, where feasible;

● Preferring low energy equipment when buying new items, including

considerations of cost and quality;

● Having an active policy to reduce water consumption, implemented and

monitored on a monthly or yearly basis for benchmark purposes;

● Using sustainable water sourcing, which does not adversely affect

environmental flows;

● Installing water saving equipment in toilets, re-use waste water

and/or collected rainwater;

 ● Complying with the national

legislation concerning waste disposal;

● Developing and implementing a solid waste reduction and recycling

policy, with quantitative goals;

● Taking action to reduce the amount of (non-re-fillable) plastic

bottles of drinking water for office use;

● Separating all materials which can be recycled and organize collection

and proper disposal;

● Implementing waste reducing methods when using ink and toner

cartridges for printing and copying, whenever feasible;

● Recycling or properly disposing batteries;

● Complying with national legislation of wastewater treatment, which

should be reused or released safely;

● Minimizing and substituting the use of harmful substances and manage

properly the storage, handling and disposal of chemicals;

● Using lead-free and water based paints, both inside and outside, when

locally available;

● Implementing practices to minimize pollution from its buildings (as

far as being able to be controlled by the company);

● Reducing transport related impacts by tele-work, tele/video meetings,

work-at-home policies or other means;

● Maintaining and properly checking motorized company vehicles, to

reduce emissions and energy use and make sure they comply with the legal

emission standards;

● Complying with land use, zoning and protected or heritage area laws

and regulations; when planning, designing, constructing, renovating, operating

or demolishing company buildings and infrastructure;

● Sustainably planning, designing and constructing of new buildings or

renovations, on locally appropriate and feasible sustainable practices and

materials;

● Contributing to the protection and preservation of local historical,

archaeological, culturally, and spiritually important properties and sites, and

not impede access to them by local residents;

4. Partner agencies based on an inventory of our key partner agencies

Travel Time BV has developed and implemented a policy to improve

sustainability of our partner agencies. Our aim is to make sustainable

development concrete to each and every partner within our business. Travel Time

BV commits to this by;

● Keeping a list of the sustainability practices of partner

accommodations and agents;

● Minimizing the ecological footprint of the office by travelling mainly

via public transport, working as paperless as possible, separating waste, and

to make use of certified recycled paper;

● Informing key partners on the Travelife and national tourism

standards;

● Having a cooperation contract including an annex of the national code

of conduct for local partners to encourage their practices towards

sustainability;

● Informing key partners about the travel companies’ sustainability

policy and that they are expected to comply with it and/or communicate it to

final customers where relevant;

● Including key sustainability clauses in contracts with

inbound/receptive partners;

● Having a written contract with partner agencies;

● Including clauses in the partner contracts that enable contract

partners to end the contractual agreement prematurely if the partner company

does not take adequate measures to prevent sexual exploitation of children

within the direct supply chain;

● Ensuring that partner companies comply with all relevant national laws

protecting the rights of employees.

5. Transport & Drivers

Travel Time BV tries to ensure that vehicles used on tours do not cause

more than average pollution. We believe that transport is an important aspect

of sustainable tourism, and we do our best to decrease the average pollution

level. Travel Time BV commits to this by;

● Integrating and/or promoting one or more sustainable holiday

products/packages based on a recognized methodology, including sustainable

transport, sustainable accommodations, and sustainable activities.

 6. Accommodations

Travel Time BV tries to achieve a tourism supply chain that is fully

sustainable. The partner accommodations play an important role in achieving

this, and are stimulated and motivated to adopt sustainable practices. TravelTime

BV commits to this by;

● Ensuring that through our accommodation supply chain, the rights of

children are respected and safeguarded by;

-Having a clause throughout the value chain stating a common repudiation

and zero tolerance policy of sexual exploitation of children;

-Having a clause dedicated to this aspect in their contract that enables

the travel company to end the contractual agreement prematurely if the

accommodation supplier does not take adequate measures to prevent sexual

exploitation of children;

-Training employees in children’s rights, the prevention of sexual

exploitation and how to report suspected cases;

-Supporting, collaborating with, and engaging stakeholders in the

prevention of sexual exploitation of children

● Working with accommodations that incorporate elements of local art,

architecture, or cultural heritage; while respecting the intellectual property

rights of local communities;

● Terminating cooperation with accommodation in case of clear evidence

that contracted accommodations jeopardize the provision of integrity of basic

services such as food, water, energy, healthcare, or soil to the neighboring

companies.

7. Excursions and Activities Companies/Providers

Travel Time BV values animal and community welfare extremely high and

aims at tours that only leave a minor footprint. We are safeguarding the

authenticity of the communities and the natural environment, and are strongly

against harming wildlife and polluting the environment. Travel Time BV commits

to this by;

● Advising guests on behavior standards during excursions and activities

with a main focus on respecting the local culture, nature, and environment;

● Communicating our sustainability objectives and requirements to

contracted and other relevant excursion providers by distributing this

information via code of conducts, representative agents, social media, email,

discussions, and/or meetings, to minimize negative visitor impact and maximize

enjoyment;

● Not offering any excursions that harm humans, animals, plants, natural

resources such as water and energy, or which are socially and culturally

unacceptable;

● Not offering any excursions in which wildlife is held captive, except

for properly regulated activities in compliance with local, national, and

international law;

● Not being involved with companies that harvest, consume, display,

sell, or trade wildlife species unless it is part of a regulated activity that

ensures that their utilization is sustainable and in compliance with local,

national, and international law;

● Having skilled and/or certified guides to guide our guests in

sensitive cultural sites, heritage sites, or ecologically sensitive

destinations;

8. External tour leaders, local representatives and guides

Travel Time BV aims at involving as many locals as possible by employing

them in the tourism business. We stand for a fair and safe working environment

that supports and respects local communities. Travel Time BV commits to this

by;

● Preferring to work with local tour leaders, local representatives,

local tour guides, porters, drivers, cooks, and other local staff in case of

equal ability, and provide training as required;

● Ensuring that our local partners comply with all applicable

international, national, and local laws and regulations, industry minimum

standards, and any other relevant statutory requirements whichever requirements

are more stringent;

9. Destinations

Travel Time BV commits to a sustainable destination by;

● Complying with legally based spatial planning, protected areas and

heritage regulations. Also with destination management strategies of local,

regional and national authorities;

● Supporting initiatives that improve the relationships between

accommodations and local producers;

 ● Influence and support local

government (when possible, together with other travel companies and

stakeholders) concerning sustainability, destination planning and management,

use of natural resources and socio-cultural issues;

● Supporting biodiversity conservation, including protected areas and

areas of high biodiversity, through financial contribution, political support,

and integration in product offers;

● Not promoting souvenirs which contain threatened flora and fauna

species as indicated in the CITES treaty and the IUCN ‘Red List’; or historic

and archaeological artefacts (except as permitted by law); Chapter

10. Customer communication and protection

Prior to booking, Travel Time BV commits to customer communication and

protection by;

● Ensuring that customer privacy will not be compromised;

● Complying with relevant standards and voluntary codes of conduct in

marketing and advertising messages, and not promise more than is delivered;

● Making product and price information clear, complete and accurate,

with regards to the company and its products and services, including

sustainability claims;

● Providing destination information, including sustainability aspects,

which is factually correct, balanced and complete;

● Promoting sustainable accommodations, excursions, packages and/or

transport options, with logos or other messages; ensuring they are recognizable

to consumers and presented as the “better” option.

● Keeping a contact person and a telephone number permanently available

for emergency situations.

● Providing customers with information about commercial, sexual or any

other form of exploitation and harassment, particularly of children and

adolescents.

After the client’s holiday, TravelTime BV commits to:

-      

Having clear procedures in case of complaints from

clients.

CONTACTGEGEVENS TRAVEL TIME

sales@traveltime.nl

DUURZAAM TOERISME

Travel Time is onderdeel van Travel Time BV.

Onze missie 

Travel Time BV heeft als missie haar reizigers uitzonderlijke

reiservaringen te bieden. Het doel is niet alleen het leven van onze reizigers

te verrijken, maar ook om bij te dragen aan het behoud en de bescherming van de

planeet en het welzijn van de mensen die we ontmoeten; People, Planet, Peace,

Prosperity & Partnership. We beschouwen duurzaamheid niet als een

eindbestemming, maar als een mooie reis, een continu proces van ontwikkeling.

Travel Time BV neemt haar verantwoordelijkheid in dit proces van verduurzaming

serieus en streeft ernaar om de negatieve gevolgen voor milieu, klimaat en

bestemmingen te minimaliseren en daarnaast de positieve impact op milieu en

bestemmingen te bevorderen.

Onze visie

Wij stellen ons een wereld voor waar

duurzaamheid de norm is, duurzaamheid zoals deze is beschreven in de 17

Sustainability Development Goals van de VN. Hiervoor is het nodig om

bewustwording te creëren en acties te formuleren. We onderscheiden twee niveaus:

·      

• Intern; binnen Travel Time BV zelf

·      

• Extern; bij de reizigers van Travel Time BV,

bij de leveranciers van Travel Time BV en binnen de toerismebranche

Door middel van een duurzaamheidsbeleid willen we de onderneming met haar interne en externe

processen verduurzamen. Dit duurzaamheidsbeleid omvat de doelen, middelen en

actiepunten en een periodieke evaluatie. Indien en waar nodig wordt het beleid

aangepast. Daarnaast willen we door middel van het informeren en faciliteren van reizigers en medewerkers enerzijds, en het selecteren van leveranciers en reisonderdelen aan de hand van

duurzaamheidscriteria anderzijds, de vraag positief beïnvloeden; ervoor zorgen dat

reizigers en medewerkers zich niet alleen bewust zijn van de impact op het

milieu en de gemeenschappen die worden bezocht, maar actief op zoek gaan naar

mogelijkheden en ervaringen die bijdragen aan verbetering, behoud, culturele

uitwisseling en positieve sociale verandering. Binnen de branche delen we onze

ervaringen en kennis met andere reisbedrijven.

Onze waarden

·     Altijd in ontwikkeling zijn

·     Streven naar verbetering

·     Kwaliteit boven kwantiteit stellen

·     Samen meer bereiken

·     Veel kleine stappen zetten

·     Doen wat we beloven

·     Oprechte aandacht voor de ander hebben

·     Vertrouwen op onszelf

Better Holidays: Travel Time BV en verantwoord toerisme

Bij het samenstellen van onze reizen houden we

rekening met mens, milieu, natuur en cultuur, zodat de vakantie niet alleen

voor jou bijzonder is, maar dat ook komende generaties kunnen genieten van

aantrekkelijke bestemmingen. Of het nu gaat om vakanties waarbij je actief bent

in de ongerepte natuur, de lokale cultuur ervaart, nieuwe mensen ontmoet of een

heerlijk traditioneel gerecht proeft; samen werken we aan vakanties die

positief bijdragen aan bestemmingen en mooie unieke ervaringen voor de reiziger

opleveren. Duurzame ontwikkelingen op de bestemming zijn van groot belang voor

de toekomst, voor jou als reiziger en voor de mensen die op de

vakantiebestemming wonen.

Verkleinen ecologische voetafdruk en vergroten

positieve impact

Travel Time BV is zich bewust van de negatieve gevolgen van reizen voor het klimaat, natuur

en milieu. Daarnaast is het goed de positieve kant van reizen te benadrukken

zoals de economische vooruitgang van bestemmingen, de lichamelijke en

geestelijke gezondheid van de reiziger (die ook nog eens meer leert over andere

culturen met hun religie, tradities en gebruiken) en de bescherming van natuur

op de bestemmingen. Travel Time BV heeft de

intentie om de negatieve gevolgen zoveel mogelijk te beperken en de positieve

impact te vergroten. Goed voorbereid en bewust op reis Je adviseur informeert, adviseert en

inspireert graag. We bieden onze klanten alternatieven met enerzijds minder CO2

uitstoot op het gebied van vervoer, verblijf en excursies en anderzijds met

juist zoveel mogelijk positieve impact op de bestemming. Denk hierbij aan

vervoer met de trein in plaats van het vliegtuig, een elektrische huurauto,

verblijf in een door de lokale gemeenschap gerunde ecolodge en een

fietsexcursie om een stad te verkennen. Onze leveranciers worden gestimuleerd

en gemotiveerd hun bedrijfsvoering zo verantwoord en duurzaam mogelijk in te

richten. Hierbij wordt gekeken naar diverse criteria waaronder bescherming van

natuur en cultuur, energie- en waterverbruik, gezondheid en hygiëne,

arbeidsvoorwaarden en omstandigheden, lokaal management en trainingen, lokale

inkoop, gebruik van biologische producten en materialen, afvalverwerking,

plasticgebruik en veiligheid. We vragen je bewust te reizen. Vraag

ons gerust naar de mogelijkheden. Je hebt besloten op

vakantie, op reis te gaan. Welke keuzes kun je maken?

·     

Reisduur en periode -

kies voor een langer verblijf in plaats van een extra vakantie en reis als het

kan in het voor- of naseizoen. Een stedenreis is heel goed te combineren met

een rondreis of strandvakantie en maakt de ervaring van een bestemming echt

compleet.

·     

Voorbereiding -

lees je goed in over de bestemming en leer meer over de cultuur en tradities,

religie en gebruiken. Bereid je goed voor en zorg voor de benodigde

reisdocumenten, vaccinaties en verzekeringen en pak ruim op tijd je koffer in. Neem

alleen het echt nodige mee passend bij de bestemming en het soort reis. Vermijd

sluimergebruik en trek alle stekkers uit het stopcontact als je op reis gaat.

·     

Vervoer -

kies waar mogelijk een alternatief voor vliegen. Toch vliegen? Kies dan voor

een rechtstreekse vlucht met een nieuwer toestel en boek economyclass. Reis

bovendien per openbaar vervoer naar de luchthaven. Kies ter plaatse voor trajecten

met de trein, een elektrische huurauto of openbaar vervoer, fietsen en

wandelen. Over land is er meer te zien dan tijdens een binnenlandse vlucht!

Maak leuke stops onderweg van A naar B in plaats van dagexcursies en travel

slow voor een authentieke ervaring en waardevolle beleving.

·     

Verblijf -

kies voor een eenvoudigere kleinschalige accommodatie met een keurmerk en

duurzaam beleid. Lokaal gerund, met goede arbeidsomstandigheden en eerlijke

verdiensten voor het personeel. Bij voorkeur niet gelegen op een kwetsbare

locatie en juist gebouwd in een traditionele stijl met duurzame materialen.

Verlaat je de kamer, doe dan de lichten en airco uit, kies voor een douche in

plaats van bad en laat geen water onnodig lopen. Door de handdoeken meermaals

te gebruiken en de kamer niet dagelijks schoon te laten maken draag je ook

positief bij.

·     

Verzorging -

kies voor logies of logies en ontbijt. Lunch en dineer in lokale restaurants,